Report on Austria's
digital accessibility 2024
This report is Austria's second monitoring report prepared on behalf of the federal government in accordance with the European Directive on the accessibility of the websites and mobile applications of public sector bodies (external link - only in German).
It is addressed to the European Commission and a wider professional audience and presents the results of the monitoring, including the measurement data. Reporting shall be carried out in accordance with Commission Implementing Decision (EU) 2018/1524 (external link - only in German). The directive on the accessibility of the websites and mobile applications of public sector bodies has been incorporated into the national legislation of the EU Member States, in Austria in the form of a federal law and nine provincial laws.
The aim of the Directive is to make websites and apps of public sector bodies more accessible and to harmonise different technical standards within the EU. This will allow all people living in the EU to have better access to the digital offer of public sector bodies.
The Directive refers to an accessibility standard set out in a harmonised European standard. This report is subject to EN 301 549 version 3.2.1 (2021-03) (PDF) (external link).
EU member states shall document compliance with the following:
Accessibility requirements through regular monitoring. The results were first presented in the form of a monitoring report at the end of 2021 and are presented every three years thereafter. Furthermore, the FFG prepares annual interim reports (external link - only in German) in the years between the monitoring reports.
Notes on this report
Figures in this report are rounded, which is why in total deviating results may occur to 100 %.
Terms marked with a dotted line can be looked up in the glossary.
The page in easy-to-read provides an easy-to-understand overview of the results of this report.
Translation into English
A machine translation into English is provided for ease of reference.
It is fully automated and involves no human intervention. We do not guarantee the accuracy and accept no liability for possible errors.
Some content (such as charts, etc.) may not be translated due to the technical limitations of the system.
Print or save report
You can print the pages of this report for filing or offline reading or save them as a PDF file (via the print function of your browser).
For the best result, we recommend the Google Chrome browser (external link) in the latest version.
More about digital accessibility
Monitoring reports for other periods as well as detailed information, useful know-how, helpful tips, checklists, tools and services on digital accessibility in Austria can be found on the website www.digitalbarrierefrei.at (external link).
At a glance
How many digital offers and individual subpages/screens were checked?
Monitoring period 2022
- 23 in-depth checks websites – 460 subpages
- 253 simplified checks websites – 3690 subpages
- 17 in-depth checks apps – 280 screens
Monitoring period 2023
- 23 in-depth checks websites – 400 subpages
- 341 simplified checks websites – 4900 subpages
- 15 in-depth checks apps – 200 screens
Monitoring peroid 2024
- 23 in-depth checks websites – 390 subpages
- 343 simplified checks websites – 4800 subpages
- 15 in-depth checks apps – 230 screens
The different types of checks
- In-depth checks of websites and apps: very detailed, primarily manual checks
- Simplified checks of websites: less complex, almost completely automated checks
In what period of time?
- Monitoring period 2022: February 2022 to October 2022
- Monitoring period 2023: January 2023 to October 2023
- Monitoring period 2024: February 2024 to September 2024
The monitoring and reporting periods
- 1/01/2020–22/12/2021 – 1st monitoring period = 1st reporting period
- 1/01/2022–22/12/2024 – 2nd reporting period
- 1/01/2022–22/12/2022 – 2nd monitoring period
- 1/01/2023–22/12/2023 – 3rd monitoring period
- 1/01/2024–22/12/2024 – 4th monitoring period
- 1/01/2025–22/12/2027 – 3rd reporting period
- 1/01/2025–22/12/2025 – 5th monitoring period
- 1/01/2026–22/12/2026 – 6th monitoring period
- 1/01/2027–22/12/2027 – 7th monitoring period
- Etc.
What are the WCAG (Web Content Accessibility Guidelines)?
4 Principles
- Perceivable: Text alternatives, subtitles, video descriptions, adaptability of the presentation and sufficient contrasts
- Operable: Keyboard operation, sufficient time for inputs, no flashes and navigability
- Understandable: Readability, predictability and input assistance
- Robust: Compatibility with assistive technologies
78 Success criteria
The success criteria are divided into 3 conformity levels, reflecting their priority:
- Level A: Basic accessibility requirements, highest priority
- Level AA: High priorityrequirements
- Level AAA: Additional Lower Priority Requirements
Which criteria are most often not met?
From 2022 to 2024 for websites and apps:
- 1.1.1 Non-text Content
- 1.3.1 Info and Relationships
- 1.4.3 Contrast (Minimum)
- 1.4.11 Non-text Contrast
- 2.1.1 Keyboard
- 2.4.3 Focus Order
- 2.4.7 Focus Visible
- 4.1.2 Name, Role, Value
- 4.1.3 Status Messages
Accessibility statement
Just over half of the websites and apps checked have an accessibility declaration.
80 complaints were processed between 2022 and 2024.